We are looking for a highly motivated and skilled Product/Support Specialist for a full-time position, starting as soon as possible!

Published on October 24, 2016

Blueprint Genetics is a clinical diagnostics and genetic knowledge company based in Helsinki, Finland. We are a team of 50+ professionals running a clinical laboratory providing genetic diagnostics for professional use. Our current diagnostic portfolio includes over 400 tests that cover all inherited disorders. We work with over 240 clinics in over 20 countries. Our aim is to grow and expand our operations globally.

We are looking for an intelligent, organized, creative, social and proactive person to fill our Support Team position. An ideal candidate has knowledge in medical genetics and experience in customer service or customer support. Fluent English and Finnish skills are a must. We offer challenging work in an innovative, dynamic and motivated team of physicians, geneticists, bioinformaticians and molecular biologists.

In this position your main tasks include order reviewing, sample reception and recording, customer invoicing as well as customer communication and support. You will also have a supportive role for our sales team and as part of the Support team you will help us to take our customer experience to the next level. We are looking for a person who enjoys customer service, has excellent attention to detail, ability to multitask, can be flexible with assignments and schedules, and has the social and communication skills essential in succeeding in this position. We will be looking for you to operate and manage the things that keep our company running smoothly and teams happy.

We are committed to a prompt recruitment process and appreciate the ability to jump on board swiftly. Recruitment will be done as soon as a suitable candidate is found. Submit your application and CV along with your salary request to our Workable portal at:

Apply here!

Thank you for your interest, the position has been filled.

 

Requirements

EDUCATION:

  • Required education: B.Sc. in Life Sciences field
  • Beneficial education: B.Sc. in Genetics or M.Sc. in Human/Medical Genetics or Molecular Biology

EXPERIENCE:

Beneficial experience: Customer support by email and phone. Working with clinical patient samples.

 

Inquiries about the position can be sent to kaisa.manninen(at)blueprintgenetics.com.

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