Contact

Contact information

Please select a country/region to find out the information about support, sales, and shipping address.

Customer support

For support related to a new order that was placed after August 15:
Phone: +1 (650) 452-9340 Ext. 0
Mon-Fri: 10 am EST – 6 pm EST
Fax: +1 (650) 446-7790
E-mail: support@blueprintgenetics.com

If you need support for a previous order that was placed prior to August 15:
Phone: +1 (650) 452-9340 Ext. 0
Mon-Fri: 11 am EST – 2 pm EST
Fax: +1 (650) 446-7790
E-mail: support.us@blueprintgenetics.com

Sales support

Phone: +1 (650) 452-9340
Fax: +1 (650) 446-7790
E-mail: support.us@blueprintgenetics.com

Billing support

For client invoice or billing questions:

  • Phone:+1 (650) 753-8392
  • Mon-Fri: 6am PST – 2:30pm PST

For patient billing questions (received a billing statement):

  • Phone:+1 (650)-278-4488-
  • Mon-Fri: 7am PST – 3:30pm PST

Email: billing@blueprintgenetics.com

Logistics Support

Business development

Other inquiries

Sample shipping address

200 Forest Street
2nd Floor
Marlborough, MA 01752
United States

Office

200 Forest Street
2nd Floor
Marlborough, MA 01752
United States

Contact Form

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