Contact

Contact information

Please select a country/region to find out the information about support, sales, and shipping address.

Customer Support

Phone: +1 (650) 452-9340 Ext. 0
Mon-Fri: 5 am PST – 5 pm PST
Fax: +1 (650) 446-7790
E-mail: support.us@blueprintgenetics.com
Please email us if you are not able to access your Nucleus account.

Sales Support

Phone: +1 (650) 452-9340
Fax: +1 (650) 446-7790
E-mail: support.us@blueprintgenetics.com

Billing Support

  • Prebilling (benefit investigation)
    • Phone:+1 (206) 337-7335
    • Mon-Fri: 8am PST – 4:30pm PST
    • Fax: (650) 383-3099
    • E-mail: billing.us@blueprintgenetics.com
  • Client (physician ordering tests)
    • Phone:+1 (650) 753-8392
    • Mon-Fri: 6am PST – 2:30pm PST
  • Patient Billing (received a billing statement)
    • Phone:+1 (650)-278-4488
    • Mon-Fri: 7am PST – 3:30pm PST

Business Development

Halle Bartus, Business Development Director, BioPharma and Clinical Trials

Phone: +1.614.636.2735
E-mail: halle.bartus@blueprintgenetics.com

Other inquiries

Logistics Support Email: logistics.support@blueprintgenetics.com

Sample shipping address

200 Forest Street
2nd Floor
Marlborough, MA 01752
United States

Office

200 Forest Street
2nd Floor
Marlborough, MA 01752
United States

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Our offices

USA & CANADA

200 Forest Street
2nd Floor
Marlborough, MA 01752
United States

EUROPE

Keilaranta 16 A-B,
02150 Espoo
Finland