Our service hours during the holiday season
During November and December, our Helsinki and Seattle laboratories and Customer Support have a few exceptions in opening hours. Please note the closing times when shipping samples. If you have any questions regarding sample reception, we are here to help!
The Helsinki laboratory and EMEA Customer Support opening hours during the holidays:
- Friday, December 23rd: 8am – 3pm GMT+2
- Monday, December 26, 2022: Closed
- Friday, January 6, 2023: Closed
The Seattle laboratory and NA Customer Support opening hours during the holidays:
- Thursday, November 24th, 2022: Closed
- Monday, December 26th, 2022: Closed
- Monday, January 2nd, 2023: Closed
Phone: +358 40 2511 372
Phone: +1 (650) 452-9340 Ext. 0
You can continue to order genetic testing through our secure online portal Nucleus. If you need assistance with anything, please get in touch through the contact form and we will get back to you.