We are temporarily experiencing longer than normal turnaround times and your test may take up to 2 weeks longer than usual to report.  Please contact support.us@blueprintgenetics.com with questions.

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Blueprint Genetics

Our service hours during the holiday season

Dec 10, 2020

The Helsinki laboratory and Customer Support opening hours during the holidays:

  • Wednesday, December 23, 2020: 8am – 5pm GMT+2
  • Thursday, December 24, 2020: Closed
  • Friday, December 25, 2020: Closed
  • Monday, December 28 to Thursday, December 31, 2020: 8am – 5pm GMT+2
  • Friday, January 1, 2021: Closed
  • Wednesday, January 6, 2021: Closed

 

The Seattle laboratory and Customer Support opening hours during the holidays:

  • Wednesday, December 23, 2020: 5am PST – 5pm PST
  • Thursday, December 24, 2020: 5am PST – 5pm PST
  • Friday, December 25, 2020: Closed
  • Monday, December 28 to Thursday, December 31, 2020: 5am PST – 5pm PST
  • Friday, January 1, 2021: Closed

 

Sending a sample to our laboratories

Please note the closing times for the Helsinki and Seattle laboratories when shipping samples. If you have any questions regarding sample reception, please contact our Customer Support team:

Global
Phone: +358 40 2511 372
Email: support@blueprintgenetics.com

United States
Phone: +1 (650) 452-9340 Ext. 0
Email: support.us@blueprintgenetics.com

 

Online ordering

You can continue to order genetic testing through our secure online portal Nucleus. If you need assistance with anything, please get in touch through the contact form and we will get back to you.

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