Our commitment to providing you with high-quality service during COVID-19

March 17, 2020

Blueprint Genetics is closely monitoring the ongoing spread of the Coronavirus Disease 2019 (COVID-19) and its impact on the current health environment. We are taking all measures to prepare for exceptional circumstances during this time to ensure we continue to meet the needs of healthcare professionals and the patients they serve.

Our entire team at Blueprint Genetics is deeply committed to providing you and your patients with high-quality genetic testing during this uncertain time. We will reach out to our customers regularly if and when any new information becomes available that impacts any part of our testing process.

The fastest way to continue to order genetic testing for your patient is through our online portal, Nucleus. Please note that our tests can be processed with a saliva sample. You can request a saliva kit to be shipped directly to your patient’s home with instructions and pre-paid return shipping labels, preventing unnecessary visits to the clinic. Once the sample is received in our laboratory, the testing will proceed as usual.

Please do not hesitate to contact our Customer Support team, Genetic Services Consultants, and Clinical Genetics Support for further assistance. We remain committed to serving you and your patients during this uncertain time.

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