Patients
Sample collection & shipping
How do I provide a DNA sample for the test?
Your healthcare provider will arrange for a blood or saliva sample to be collected. To collect the sample, your healthcare provider can either ask you to visit their clinic or have an at-home sample collection kit delivered directly to your home. They can also request a buccal (inside of cheek) swab kit to be sent directly to your home at no cost to you. The at-home sample collection kit is easy to use and comes with detailed instructions for collecting and shipping the sample back to our laboratory for analysis. If you have any questions or concerns regarding at-home sample collection provided by Blueprint Genetics, please contact our Client Services team for assistance with using the kit.
How do I use the sample collection kit?
The at-home sample collection kit is easy to use and comes with detailed instructions for collecting and shipping the sample back to our laboratory for analysis. If you have any questions or concerns regarding at-home sample collection provided by Blueprint Genetics, please contact our Client Services team for assistance with using the kit. It is very important that you do NOT eat, drink (even water), smoke, chew gum, or brush your teeth for at least 30 minutes before collecting the sample.
If you are having blood taken, you do not need to fast before your appointment. You can eat and drink normally beforehand.
Detailed instructions for sample collection with our OraCollect OCD-100 can be found here. You can also view an instructional YouTube video in English here.
I need a new sample collection kit. How do I get one?
If the sample collection kit you received was damaged or lost, or if the sample collection was not successful, a replacement kit can be requested by your healthcare provider. Please ask that they contact our Client Services team to have a new kit sent to you.
Once my sample is collected, how do I send it to you?
If your healthcare provider has requested a sample collection kit to be sent directly to your home, it will come with prepaid return shipping labels and instructions for sending it to our laboratory using a FedEx® Clinical Pak envelope. A pick-up for the sample should be scheduled via www.fedex.com
To ensure the safety of the handlers of the package, our kits include 3 layers of protection: the tube the sample is in, a biohazard bag, and the FedEx pouch.
Please read the packaging instructions carefully and if you have any questions or concerns, contact our Client Services team.
How do I know if my sample has been received?
The healthcare provider who ordered your test will be able to follow the test’s progress with our online ordering portal, Nucleus. If there are any issues with the sample, we will inform your healthcare provider. They will contact you if any additional action is required.