FAQs

Feedback

Blueprint Genetics is collecting customer feedback to further improve our services. Feedback can be provided by emailing customer support or by contacting us through the website contact form.

Page last modified: 28 January 2025

How is my feedback processed?

All received feedback is acknowledged with a response. In case of a complaint, investigative processes are performed to determine the cause of the events and corrections are made as soon as possible. Received feedback is documented and used to make product and service improvements.

Page last modified: 28 January 2025